At CastleRock, we understand everyone has different schedules and needs. That is why we put you in control of your account. No matter where you are, or what time it is, you can quickly and easily update your account, request an Insurance Certificate, review your alarm history and more. Simply click on one of the links, and manage your security services account today!
Your emergency contact list contains the names and telephone numbers of the individuals you wish CastleRock to attempt to notify when you have an alarm event. You may make changes to your emergency contact list as often as necessary. To update your emergency contacts, click here.
Your password is the “secret” word, code, or phrase you provide to a CastleRock operator. This password is used to verify authorized users for your account, to cancel a false alarm, obtain information, or make changes to your account. You may make changes to your password as often as necessary. To update your password, click here.
Homeowner’s Insurance companies have recognized the value of having a monitored security system. Discounts may vary, but you could enjoy an annual savings of up to 20%. Check with your insurance agent today to find out about the specific discounts offered. To request your CastleRock Security Alarm System Certificate, click here.
Your security system transmits various types of useful information, in addition to notifying CastleRock’s central monitoring center when there is an alarm event. Much of this information can be used to ensure your security system is working properly. You can also be notified of activity in various areas of your home or business (e.g. when doors have been opened or closed, when the security system has been armed or disarmed, etc.) To review your alarm history, click here.
Save time and money by making payments online for your CastleRock Security account with SecurePay™, through our free secure Internet website. We make it fast, easy and convenient for you, and best of all; you are helping the environment by going green! To make a payment on your account, click here.
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